Testimonials



"I moved to Salter Rex after a bad experience with another agent and have been really impressed with their professionalism and integrity, their knowledge of the market and their sound advice. Everyone I've dealt with in both the Kentish Town and Hampstead offices has been friendly and helpful and I'd particularly like to mention Chris Michael who has done a lot to restore my faith in estate agents!" Christine Everall

"We just bought through Salter Rex and dealt with Guy Russell there. He is very helpful and responsive. He calls back promptly when you leave a message, is flexible and accommodating when we were doing viewings and more importantly to me he seems more honest and direct in his approach than many. He pointed out shortcomings in places we looked at as well as the positive aspects.Even better than this he called us to let us know about a property that was about to be featured in an open weekend and he came to work before working hours to show it to us before the masses appeared. Smart on all counts. And he's a hoot as well!" Shivaun McCullough

"Excellent services, with reliable and consistent infos provided during negotiations, and timely organization of details when it came to finalization.  When we visited in February 2012 to rent an apartment for our stay in summer,we met with quite a few real-estate agents.  Chris at Salter-Rex was by far the most professional among those which we contacted.  Having visited other universities in Paris, Rome, and elsewhere, I can say that the dealings with Salter-Rex are top-level.  Worthy of a capital like London" Professor Freidrich Pukelsheim

“Like insurance companies, you only get to know how good an estate agent is until something doesn't go to plan. I've just been through a tricky sale process and both Guy and Wilson worked tirelessly to get the deal pushed through. I was always able to contact one of them, and they never failed to return a call quickly if they happened to be out of the office at the time. I was buying a property at the same time and they dealt honestly and impeccably with the vendor & their solicitors as well as my buyer and his, which likely kept me from losing my purchase. I would not hesitate to recommend them” Mr Jerome Foxman

"Thank you very much to Chris for all your help letting my flats recently.  I really appreciate that you've only sent along the very best candidates, worked in with my way of doing things and saved me alot of time that might otherwise have been wasted.  You are the first Estate Agents to have let a flat for me in 40 years.  I've had many poor associations with other agents in that time and considered private odds were the only way to proceed, that is until working with you, your consideration is very much appreciated" Mr John Reynolds

“I was impressed at our first meeting with Wilson. He appeared to know the market and gave good sensible advice. After appointing Salter Rex I was impressed by their efficiency and the quality of the particulars. Wilson gave me regular updates and was impressively pro-active in pushing the transaction to a successful sale. 10/10” Mr Steve Brumby

“Just went through a long and quite complicated sale at Salter Rex (through no fault of theirs). Wilson was fantastic throughout the whole process! In my experience most estate agents are pushy, salesy, distrustful and just not very nice to be around but the opposite was true here. I really found Wilson to be such a consistent, trustworthy, genuinely helpful person - and nice. As a first time buyer he really guided us through all the loops and kept us at ease. When everything just seemed to be a loose end and we needed to get the process moving Wilson was always the one to do it. I cannot recommend him highly enough! For sure when we are selling or buying in the future I'm going to call him” Miss April Labbe

"Chris, I just wanted to say it was a pleasure meeting you, and THANK YOU SO VERY MUCH for everything you did to try to make the Belsize Park flat work for me. You went above and beyond, and it did not go unnoticed" Ms L Altrock

“Totally trustworthy, intelligent, long suffering, imaginative, practical people. The sale became difficult unexpectedly, but these agents kept going with patience and really earned their commission. I have had bad experiences with estate agents in the past, not least because the whole experience can be fraught with human problems and emotions. It’s a meeting between people through property where the individuals concerned have often very different requirements and understanding. It cannot be seen as simple business, it is a time of transition and deep importance for whole families. Only agents who place this at the core of their practise can truly deliver good agency, and Alan and Graham, and indeed colleagues in the Kentish Town office did that for me. Thank you. Big gold star” Ms Annie Gladwell

“We're first time buyers who recently bought a property with Salter Rex. We were fairly new to the process and so didn't know the whole buying process intricacies. We couldn't recommend highly enough - Guy was so helpful from our initial offer through to discussions with the seller, advice and even chasing up our v slow mortgage provider. If we ever came to buy or sell again, i wouldn't hesitate to use Salter Rex” Miss Clare Campbell

"I just wanted to say thank you so much to Chris for all your support and help in renting out my flat. As a first time homeowner and landlady I was nervous about the process but you were always there to offer advice and often went above and beyond the call the duty.  You were professional and friendly at all times, and I would happily recommend you to other people wishing to rent out their property. Thank you!" Miss Fiona Burrows

“Wilson and the team were fantastic with the Sale of our property. The team had great knowledge, professionalism and reassured us from start to finish. We appreciated the speedy responses and reassurance and we would not hesitate in recommending them in the future. We chose Salter Rex over the other agents we met and without a doubt made the right choice. Thank you Salter Rex” Ms Carmen Ellis

“I am very pleased with Salter Rex, especially Wilson and Guy with whom I have mainly dealt with, they have provided a good service, being honest at all times, always keeping me updated on certain processes and giving me honest and transparent feedback on viewings They also recommended a solicitor, who I have found to be very efficient.  I would thoroughly recommend them to anybody looking to sell their home” Mr Danny Branch

“I have recently dealt with the Kentish Town branch of Salter Rex in selling a family property. Their professionalism and honest approach was very refreshing. I would have no hesitation in using them again and would highly recommend their services” Ms Janet Warren

“Guy and Wilson both went above and beyond in assisting buying a property that they were selling on behalf of Camden Council. The seller was generally unavailable, missed agreed deadlines, and very unhelpful. These guys did a fantastic job of doing what they could to progress matters, and were of more use to me as the buyer than my own solicitor. This included being available to access the property out of hours and making a number of arrangements at very short notice. Easily the best selling agents I have ever encountered” Mr L Headley

“Salter Rex were brilliant in helping us secure the property we wanted to buy. They constantly updated us, kept us in the loop and were very quick in dealing with any issues that arose. They also helped us negotiate a decent price unlike the other estate agents in the area who seemed to want more commission out of it, not Salter Rex though; they did it for us not for themselves. I will refer anyone I know here and can honestly say I have never been happier with a service received. 10/10 for everything, many thanks to all who work there”  Ms Julia Frazer

“I recently bought a flat through Salter Rex, and have to say that Guy and Wilson on the sales team were fantastic - helpful, professional and really helped keep the purchase on track. I honestly couldn't recommend them anymore” Miss Kate Adams

“Salter Rex Kentish Town are 5 stars all the way! We have bought and sold a number of properties in a number of countries and Wilson and Guy in the Kentish Town Office were the best team we've worked. Not only were they incredibly professional, but they went out of their way to help us during what was an extraordinarily difficult and protracted process. They went above and beyond what you normally experience with estate agents and worked tirelessly to help us secure the purchase. I will definitely use them again either to buy or sell and am happy to be contacted if anyone requires any further information or feedback”  Mr K Donaldson

“I have never known an agency to work so hard to achieve a favourable outcome.
Wilson, Guy and the team remained positive, patient and pro-active during a very difficult and protracted negotiation. I don't hesitate in offering my recommendation to all prospective clients, as I have dealt with many agents buying and selling real estate and Salter Rex (Kentish Town) are the best agents I have dealt with”  Mr John Bowles

“The sale of my house took a long time and there were problems with broken chains etc., through ought all this the wonderful team at Kentish Town helped and guided me to completion. They were helpful, courteous and totally professional and put my buyers agents to shame. I would highly recommend them”  Ms Michele Gann

"Chris I just to say thanks so much for the great service and help you have given to me in letting my little house. As I don’t live in UK most of the time, dealing with this kind of thing at a distance is always more daunting but the speed at which you managed to find a new tenant and your attention to detail took the stress out of the whole business for me.  It’s great. Most of all, I really appreciated how nicely you dealt with my children when we all got round to visiting you in your office.  They are both busy collecting elastic bands to make their own bouncy rubber balls. Was that meant to be part of the Salter service?" Mr Marc Gander
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